USER GUIDE >> Display Messages and Trouble Shooting Guide
 
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If any segment is missing, contact your dealer immediately.

No Memory

 

Ready for testing

 
Test result lower than 20 mg/dL (1.1 mmol/L) If the reading is “Lo” and you do not experience any low blood glucose symptoms, repeat the blood glucose test. If the result persists, contact your medical professional for help.
Test result higher than 600 mg/dL (33.3 mmol/L)

If the reading is “Hi” and you do not experience any high blood glucose symptoms, repeat the blood glucose test. If the result persists, contact your medical for help.

Battery Low

Replace the battery

Temperature out of range Do the test between 10°C to 40°C
(50°F ~ 104°F)
Moist Strip

Replace the test strip

Used Strip

Perform the test with a new test strip only

No responses when strip is inserted

1. Battery dead
2. Strip not inserted properly
3. Meter defective

1. Replace battery
2. Insert the test strip correctly
3. Contact us for help

No responses on applying blood sample to test strip

1. Sample not sufficient
2. Meter defective

1. Repeat test with sufficient sample
2. Perform Meter Quality Check

 
  User Guide
  1. Quick Reference Guide
  2. Lancing Device Instructions
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